Documentation Index
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A service fee adds a charge on top of the product amounts in a phase. It can be a fixed amount or a percentage of the phase total. Service fees are used for implementation fees, platform fees, or any contractual surcharge that sits above the usage and subscription charges.
| Level | Available |
|---|
| Product pricing | No |
| Contract phase | Yes |
Service fee types
| Type | How it works |
|---|
| Fixed | Adds a flat amount to the phase total. |
| Percentage | Adds a percentage of the phase total as a fee. |
Configuration fields
| Field | Required | Description |
|---|
| Type | Yes | The fee type: fixed or percentage. |
| Amount | Yes | The flat amount or percentage value. |
| Label | No | How the fee appears on the invoice. |
How service fees are applied
Service fees run after discounts and commitments have been applied. They are added to the post-discount, post-commitment total before tax is calculated.
Example: A phase has $1,000 in product charges after discounts and a 5% service fee. The fee adds $50, making the pre-tax total $1,050.